Here you will find answers to the most Frequently Asked Questions regarding the process of meeting with a therapist, attending groups, fees, making referrals, etc.

Making Appointments Info for our Clients		Making Referrals Info for our Community Partners
Intake Contact our office at 435-649-8347 or stop by our office at 1753 Sidewinder Dr., Suite 200, Park City, UT. Support Staff or a Therapist will talk with you briefly to gather contact information and a description of your concerns. This is called the Intake Interview. That person will then give your intake information to the Program Manager assigns a therapist to conduct a more thorough Assessment of your needs. Therapists are assigned based on therapists expertise to meet your needs, office location, scheduling considerations and other factors. Typically, you will be contacted within 24 hours of your Intake Interview to schedule your first session with your therapist, otherwise known as the Assessment Session. Assessment Be prepared to come 15-20 minutes early to your first session to fill out paperwork. During the Assessment Session your therapist will ask you for more detailed information concerning your situation, concerns, and changes you would like to make. Feel free to ask your therapist any questions you may have. After the Assessment Session your therapist will make recommendations for treatment based on your needs. Clients and therapists develop treatment plans together. Treatment Treatment typically consists of a one or more of the following: individual therapy, couple therapy, family therapy, group therapy, medication evaluation and management, educational classes. Group therapy is a key component for most people's treatment as it is one of the most effective forms of treatment. Because of this your therapist will recommend a group that fits your needs. Be sure to ask your therapist any questions you have about the methods he/she is using and also to express any of your concerns about your treatment. You may periodically be mailed surveys asking for your feedback on your treatment experience. Termination Termination (closing) of your case occurs for different reasons: 1. When you and your therapist agree that your goals for treatment have been met and you no longer require our services; 2. You have not made contact with us in over 90 days; 3. You have been referred to another therapist or agency; or 4. for other factors. Closing your case is simply a standard procedure we follow. You are always welcome to contact us again if you ever need further services and we will be happy to re-open your case.	Crisis In case of crisis please call 1-800-537-8739. The crisis worker will manage the immediate crisis and contact your therapist as soon as possible to inform him/her of the situation. Fees Fees are paid typically paid either by one's own insurance, medicaid, or as based by one's ability to pay as determined by a sliding fee scale. No one is refused services due to financial concerns. Confidentiality Your confidentiality is our utmost concern both out of legal requirements as well as our ethical commitment to you. This means that we can not and will communicate your personal information with anyone unless you give us permission by signing a Release of Confidential Information Form. This is helpful at times when working with others (school, legal system, doctors, etc) to aid in your treatment. Otherwise your information is strictly confidential. It is important to note that there are some legal exceptions to your confidentiality: 1. If you disclose intent to harm yourself or another; 2. If there is child or elder abuse or neglect occurring; or 3. If a court subpoenas your record. Canceling Appointments We ask the courtesy of canceling appointments at least 24 hours in advance so that time may be made available for another person who may need it. Appointments not canceled 24 hours in advance will be charged a late cancellation fee. If for some reason you need to be more than 20 minutes late for your appointment we will need to reschedule your appointment. More Questions? If you have other questions about making an appointment or referral that are not answered here, please feel free to call us at 435-649-8347 and we will do our best to answer your questions.	School Counselors, Physicians, Attorneys, DCFS Workers, Probation Officers, Judges, Therapists, and others often refer people for our services. Here are some guidelines to help you in making your referral. Encourage your client to contact our office at 435-649-8347. For us to be able to communicate with you by phone or correspondence regarding your client be sure to: 1. let us know of your desire to do so as when a client comes to see us they don't always inform us that you have referred them to us; 2. Have your client sign a release of confidential information form allowing us to communicate with you. You will be periodically surveyed regarding your experiences of referring your clients to us and working with us. Be sure to ask us any questions you may have about the nature and process of treatment, referrals, etc. Other Resources & Links For further information about the process of therapy and the various fields of therapy you might want to browse the web sites or professional societies listed below. The following organizations maintain large web sites with comprehensive information. Some sites are primarily member focused, but all have information and valuable links to public resources. Psych Central: Dr. Grohol's Mental Health Page http://www.grohol.com/therapst.htm Dr. Grohol provides answers to many questions about therapy and therapists in an easy-to-read question and answer format. Related links to psychology and support newsgroups including those for people with abusive partners, anxiety-panic disorders, and career crises. Mental Health Net http://www.mentalhelp.net/ American Psychiatric Association http://www.psych.org/ 1400 K Street, N.W. Washington, D.C. 20005 Phone: (202) 682-6000 Fax: (202) 682-6114 The American Psychological Association http://www.apa.org/ 750 First St., N.E. Washington, DC 20002-4242 Phone: (202) 336-5500 The National Association of Social Workers http://www.naswdc.org/ 750 First Street, NE, Suite 700 Washington DC 20002-4241 Phone: (202) 408-8600 Fax: (202) 336-8311 The American Psychiatric Nurses Association http://www.apna.org/ 1200 19th Street, NW Suite 300 Washington, DC 20036-2422 Phone: (202) 857-1133 Fax: (202) 223-4579 American Association for Marriage and Family Therapy http://www.aamft.org/ 1133 15th Street, NW Suite 300 Washington, DC 20005-2710 Phone: (202) 452-0109 Fax: (202) 223-2329 "Mental Health: Does Therapy Help?", Consumer Reports, Nov. 95, 734; Dec 95, 752 The largest survey ever to query consumers on mental-health offers evidence that therapy does make a difference in people's lives, and that most people are satisfied with their treatment. The report summarizes the data and also offers information on types of therapy, how various problems can be treated, how to find a good therapist, and several referral sources. "Seven Signs of a Good Therapist", Prevention, Aug. 95.